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Pharmacy  >  Ask a Pharmacist  >   > 

Answers from
The Pharmacists
America TrustsSM

Topic: Drugs, Information and Directions
Question: If I have a prescription on file at another pharmacy, can I refill it at Walgreens?

Answer:Transferring a prescription from another pharmacy to Walgreens is easy. In fact, Walgreens handles most of the job.

Here's how it works:

§ Simply call or stop by your local Walgreens pharmacy, or request the transfer online.

§ Provide the name and phone number of the transferring pharmacy, as well as certain information about the medication and prescribing physician.

§ Walgreens will contact the pharmacy where your prescription is currently on file to get the information needed to fill your prescription. If the prescription has no remaining refills, we will contact the prescribing physician.

§ When ordering a transfer online, select ADD TO ORDER to take you through the online checkout process, where you may choose to have the prescription filled at the Walgreens retail location of your choice or have your order shipped to you. You will receive a confirmation number for your online request.

§ The information you submit online will be sent to the Walgreens pharmacy you selected. If you requested the transfer online, you will receive an e-mail when your prescription is ready for pickup.

Learn more about getting a prescription filled.

View the Walgreens.com Ask a Pharmacist Archives for a list of all commonly asked questions.

DISCLAIMER: The information provided is not a substitute for medical advice. Consult your physician for diagnosis and treatment of your medical condition. Advances in medicine may cause this information to become outdated, invalid or subject to debate. Professional opinions and interpretations of the scientific literature may vary. Walgreens' terms of use and general warranty disclaimer apply to all services provided. If you are in need of immediate medical attention, contact your physician, poison control center or emergency medical professional. If you need to speak with a pharmacist for non-emergency matters, contact your local Walgreens pharmacist or call a Walgreens.com pharmacist toll-free at 1-877-250-5823.

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